Shipping Policy

Last updated: August 29, 2026

Where We Ship

Prestige Peptides currently offers shipping to addresses within the United States. International shipping is not offered at checkout.

Processing

Most in-stock orders placed Monday through Friday are processed and handed to the carrier the same business day. Orders placed late in the day, on weekends, or on holidays generally ship the next business day. Payment review, address issues, high order volume, or other circumstances can extend processing to 1–2 business days.

Same-day processing describes our handling time only; it is not a same-day delivery promise. Delivery estimates begin after carrier acceptance.

Shipping Rates and Delivery Estimates

• Standard: estimated 3–5 business days after carrier acceptance; $8.00, free on orders of $100 or more.
• Express: estimated 2–4 business days after carrier acceptance; $15.00, free on orders of $250 or more.
• Overnight: estimated 1 business day after carrier acceptance; free on orders of $500 or more.

Available methods, charges, and delivery estimates are shown at checkout. Carrier estimates are not guaranteed.

Tracking and Address Changes

We email tracking information after fulfillment. Tracking may take time to show movement after the carrier’s first scan. Customers are responsible for entering a complete and accurate address. For an address correction, Contact Support immediately; we can only attempt a change before fulfillment.

Damaged, Incorrect, Missing, or Lost Orders

Report a damaged, incorrect, or missing item within 48 hours of delivery by using Contact Support. Include the order number, a description of the issue, and clear photos of the package and product when applicable.

If tracking indicates a possible carrier loss or delivery issue, contact us promptly. We will reasonably assist with available carrier information or a claim. Where an order is confirmed lost, damaged, incorrect, or otherwise qualifies under our Return & Refund Policy, we will review the issue for an appropriate resolution.

Research Use Only

Products are sold strictly for qualified in-vitro laboratory research and are not for human consumption, veterinary use, clinical use, diagnostic use, or therapeutic use.

Contact

Contact Support, use the Chat button on the website, email support@prestigepeptides.us, or call (612) 552-1865.