Return & Refund Policy

Last Updated: July 2026

At Prestige Peptides, customer satisfaction and product quality are our top priorities. Due to the nature of our products and to maintain the integrity of research materials, all sales are final.

Returns

We do not accept returns on any products once an order has been shipped or delivered.

Because our products are intended for laboratory research use only, we cannot verify how products have been handled or stored after they leave our facility. As a result, returned products cannot be restocked or resold.

Refunds

We do not offer refunds for:

• Change of mind
• Ordering the incorrect product
• Ordering the wrong quantity
• Failure to read product descriptions
• Shipping delays caused by the carrier
• Improper storage or handling after delivery

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains the wrong product, or is missing an item, please contact us within 48 hours of delivery.

Please email support@prestigepeptides.us with:

• Your order number
• Clear photos of the package and product(s)
• A brief description of the issue

If we determine that an error occurred on our part, we will provide an appropriate resolution, which may include a replacement shipment or store credit at our sole discretion.

Lost or Stolen Packages

Once an order has been transferred to the shipping carrier, Prestige Peptides is not responsible for packages that are lost, stolen, delayed, or misdelivered.

If your tracking indicates an issue, we recommend contacting the shipping carrier directly. We are happy to assist by providing any available shipping information.

Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Once an order has entered processing or has been shipped, it cannot be canceled.

Research Use Only

All products sold by Prestige Peptides are intended for laboratory research purposes only.

They are not intended for human consumption, therapeutic use, diagnostic use, or to prevent, treat, or cure any disease.

By placing an order, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy..